Shipping & FAQ

How long does shipping take?

Each tag is engraved to order. Personalization takes 2–4 business days, then delivery typically takes 7–15 business days. You'll receive a tracking number as soon as your order ships.

 

What if the name doesn't fit?

Most names up to 12 characters fit comfortably. Have a longer name? Contact us before ordering and we'll advise.

 

Can I return a personalized tag?

Personalized items can't be restocked, but if anything is defective or incorrect, we'll replace it or refund you within 30 days.

 

Will the engraving fade?

No — the name is deeply engraved into durable metal, not printed, so it stays readable through daily wear and weather.

 

Questions?

Email us anytime — we reply within 24 hours.